Privacy Policy

Last updated: 26/03/2026

This Privacy Policy describes how LW'S Equine and Pet Care how “we” collects, uses, and protects your personal information when you use our horse, pet, and house-sitting services.

1. Information We Collect

We may collect and process the following information:

Personal Information

• Name
• Address
• Email address
• Phone number

Service Information

• Details about your pets or horses (e.g., names, health needs, routines)
• Property details relevant to house-sitting
• Emergency contact information

Payment Information

• Billing address
• Payment details (processed securely via third-party providers)

Technical Information

• IP address
• Website usage data (if you use our website)

2. How We Use Your Information

We use your information to:

• Provide and manage our sitting services
• Communicate with you about bookings and updates
• Ensure the safety and wellbeing of your pets, horses, and property
• Process payments
• Improve our services
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Trusted service providers (e.g., payment processors)
• Veterinary professionals in case of emergency
• Authorities if required by law

4. Data Storage and Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorized access. Your data is stored securely and only retained as long as necessary to provide our services or comply with legal obligations.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data

To exercise these rights, please contact us using the details below.

6. Cookies

If you visit our website, we may use cookies to improve your experience. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or provided directly to you.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Leanne White/ LW'S Equine and Pet Care
lwequineandpetcare@yahoo.com
07788102785

By using our services, you agree to this Privacy Policy.